Outpatient Registration Rep - Pain Management

Wood County Hospital is accepting applications for an Outpatient Registration Rep to work in our Pain Management department. The Registration Representative (heretofore Registrar) provides personal care and professional excellence by arranging the efficient and orderly admission of patients.  He/she ensures that accurate patient information is collected and entered into the clinical database, and that patients are aware of hospital policies and procedures.  The Registrar assists in the operation of the clinical database by registering and scheduling unit patients, as well as routine user-level computer maintenance.

Job Duties:

• • Courteously answers and responds correctly to phone calls.  Addresses concerns and dispatches messages as appropriate.
  • Greets, directs, and escorts patients and visitors to the unit.
  • Assists in assembling, filing, and managing the patient health record, whether hardcopy or electronic.
  • Registers and schedules patients accurately and efficiently in the clinical database.
  • Communicates and coordinates with clinical staff regarding scheduling changes, conflicts, and the arrival of patients.
  • Prepares, copies, and/or sends medical information by fax or email as required by the unit, and in accordance with HIPAA policies.
  • Accurately gathers and/or posts daily charges.
  • Acts as a liaison between unit and referring/partner offices.
  • Collects data and runs reports as directed by the unit manager
  • Maintains a clean and organized workspace

Shift Details:

Hours: Full Time 40 hours per week

Shift: Day Shift, 7:30am - 16:00pm

Minimum Requirements:

• High school diploma or equivalent.

• Previous experience in an inpatient or outpatient medical office setting with emphasis on patient registration and scheduling preferred.

Benefit Summary:

Join our team, and you’ll have access to a cutting-edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.

We’ll also reward your hard work with:

• Great health, dental and vision plans
• Competitive wages
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Generous short term and long term disability plans
• Employer-matched 403(b)
• Employer sponsored cash balance pension plan
• Vacation and Holiday time
• Generous tuition reimbursement
• And a lot more!